The conference is held under the auspices of Eva Pavlová, the First Lady of the Czech Republic.

We greatly appreciate this support.

About the conference

The conference will focus on current trends in long-term coordinated care, present examples of best practice from regions and local authorities, and introduce specific methodological tools used in client-centred work. Its content is designed to link strategic perspectives with frontline practice and to create space for sharing experience among professionals from different countries and sectors.

Attention will be given to interdisciplinary collaboration and to the role of the case manager in coordinating care across different types of services, including opportunities to individualise support in line with clients’ needs. The programme will also address service quality and accessibility, financing, and regulatory frameworks, all considered in the context of demographic and societal changes that are shaping the further development of coordinated care.

The conference builds on the long-standing experience of Sue Ryder in implementing the principles of coordinated care both in practice and at the systemic level. The content will include panel discussions, interactive workshops, and case studies from practice, offering participants concrete inspiration for applying case management principles within their own organisations and systems. The conference aims to strengthen international cooperation, encourage the transfer of innovation, and contribute to the development of effective, integrated, and person-centred models of care.

Date

Wednesday
10 June 2026

9:00 am - 3:30 pm

Registration of participants will take place between 8:30-9:00.

The conference fee is 1,350 CZK per person. A 50% discount is given to the third participant from the same organisation.

The fee includes conference admission, refreshments, and participation in one of the workshops.

Map

Fortna - Hradčany Monastery, Order of the Discalced Carmelites

Hradčanské nám. 3/184,
118 00 Prague 1
Czech Republic

Workshops

Coordinated Support: Models Proven in Practice

Case management and coordinated support work where they are well set up — but establishing them is often complex and frequently a lonely process.

This workshop is based on the premise that good models already exist and are worth identifying. Participants share specific experiences from their own organizations, jointly identify the effective elements of a coordinated approach, and place them within a broader context. The outcome is not general conclusions, but practical recommendations grounded in real-world practice — useful as support for anyone implementing, developing, or advocating for case management.

Facilitators: Alžběta Bártová, Tereza Brunerová

Where Care Coordination Breaks Down

Data from practice reveal recurring patterns: care coordination breaks down during transitions between services, relies on individuals rather than systems, and caregivers remain invisible until a crisis occurs.

The workshop is based on typical trajectories of older adults in which coordination has failed and seeks specific intervention points across three layers of the system — the local level, the regional and service network level, and transitions in care. In group discussions, we ask: What can be changed now, and what requires systemic change? The outcome is a set of concrete steps ranked by feasibility — not only a naming of the problem, but an initial shared proposal for how to address it and who will take the first step.

Facilitators: Lucie Nedobitá, Vlasta Svitáková

Between Systems: The Transition from Hospital to Home

Discharge from hospital is one of the highest-risk moments in the care of an older adult. The health and social care systems meet here — but they speak different languages, operate with different logics, and each expects the other to manage the transition. The client and their family are then left in the middle without guidance.

The workshop builds on participants’ real-life experience and creates a safe space for interdisciplinary dialogue between healthcare professionals, social workers, and care coordinators. We look for specific steps that can be taken on each side of the system to ensure that the client and family are not left alone after discharge — and we jointly agree on who will do what first, and what they need to make it happen.

Facilitators: David Kocman, Lenka Horáková